Frequently Asked Questions
Everything you need to know about your CORE Action Sports gear.
How long does shipping take for pro scooters and parts?
We process all orders within 24 hours. Domestic shipping typically takes 2-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy on action sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for safety reasons, we cannot accept returns on equipment that has been assembled or ridden.
Do CORE products come with a warranty?
Yes, all CORE hardware including decks, bars, and forks come with a 90-day manufacturer's warranty against manufacturing defects to ensure you can ride with confidence.
How do I know if a specific part is compatible with my current setup?
Each product page includes a detailed compatibility list. If you are unsure about compression types or wheel diameters, our support team is available via live chat to help you find the right fit.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm for larger gear purchases.